Pickleballverse Terms of Use
1. Service Agreement
Pickleballverse (“Pickleballverse”,” PBV“, “us”, “our”, or “we”) is a member of GGI, LLC . Our goal is to be the leading destination for experiencing sports moments through our proprietary organized sports services, delivered via our technology-enabled platform https://pickleballverse.io, ( the “Services”). The Services provide users (“Users” or “you”) with electronic content, features, functionality, and applications (collectively, the “Materials”).
Please review our Terms of Use, Privacy Policy, and any other applicable terms, policies, rules, or guidelines we may post in connection with the Services (collectively, the “Terms”) prior to using the Services. By accessing or using the Services, or by registering an Account (as defined below), you represent and warrant that:
(i) you are of legal age to enter into a binding agreement;
(ii) you meet all applicable eligibility requirements; and
(iii) you agree to be bound by and comply with the Terms.
If you are using the Services or registering an Account on behalf of an Organization, the term “you” as used throughout the Terms shall also refer to that Organization. In doing so, you represent and warrant that you are authorized to act on its behalf and to bind the Organization to these Terms. For purposes of these Terms, “Organization” refers to any national, state, or local sports governing body, league, club, team, or other entity, including those that host or conduct tournaments or related events.
If you have entered into a separate written agreement with Pickleballverse executed by an authorized representative, that agreement will govern in the event of any conflict with these Terms.
PLEASE SEE SECTIONS 10-11 BELOW REGARDING YOUR LEGAL RIGHTS IN ANY DISPUTE INVOLVING OUR SERVICES, AND NOTE THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER. THESE PROVISIONS INCLUDE EACH PARTY'S WAIVER OF THE RIGHT TO A JURY TRIAL.
If you do not agree to the Terms, or if you breach them in any way, your right to access or use the Services will be immediately revoked. We reserve the right, at our sole discretion, to modify, amend, or update the Terms at any time by posting the revised version through the Services. Your continued use of the Services, or re-acceptance of the Terms following any such update, constitutes your agreement to be bound by the revised Terms.
2. PBV Services, Teams, and Users
2.1. Our Services
Our Services support a range of uses, including creating various tournament types, organizing and managing sports teams (“Teams”) and maintaining rosters of participating athletes (“Players”), along with related information such as performance at sporting events, games, or other activities (“Events”). Users can access features and tools such as: (i) scorekeeping, (ii) live streaming or replaying Events, and (iii) other functionality made available through the Services.
Users may post, publish, store, display, stream, modify, transmit, and share information or data about specific Players (“Player Data”), as well as photos and other content related to Players, Teams, Events, or any other user-submitted material (“Media Content”). Together, Player Data and Media Content are referred to as “User Content.”
While providing the Services, we also collect information about Users themselves—such as account details and other data related to their use of the Services—as described in the Terms and this Policy (“User Data”). Additionally, our Services may incorporate information received from our legal affiliates, as well as content and data licensed from third parties, including partners in sports, media, and other industries.
2.2. PBV Users
Our Services are designed to support several types of Users:
2.3. Our Approach To Personal Information Management
Any Personal Information we collect about Users, Players, or other individuals in connection with the Services—including both User Data and Player Data—will be handled in accordance with our Terms, including this Policy. As outlined below, Team Admins are generally responsible for managing their respective Player Data.
3. Your Responsibilities
3.1. All Users
You represent, warrant, and agree that any User Content you post (or that is posted on your behalf) through the Services:
With respect to any content you post, including personal information, User Content, or User Data, you further represent and warrant that you have obtained all legally required consents from individuals or entities referenced in that content. You also agree not to post or stream content involving any individual or entity that has lawfully objected to such use.
Content Involving Minors
If you post any User Content related to a child under the age of 13 ("Minor"), including Player Data ("Minor Data"), you represent, warrant, and agree that:
If a parent or guardian withdraws consent for the use of Minor Data:
If we determine that Minor Data was posted without legally required consent, we will take steps to remove it as appropriate.
Interactions with Other Users
You are solely responsible for your interactions with other Users, both online and offline. Pickleballverse does not control, and is not liable for, the behavior or conduct of any User. While we reserve the right to monitor or intervene in disputes between Users, we are under no obligation to do so.
You agree to exercise sound judgment, caution, and respect in all interactions through the Services, including when submitting or posting User Content or User Data. We reserve the right to remove any User Content or User Data at our sole discretion, including in cases of suspected violations of these Terms, applicable law, or concerns related to safety, privacy, intellectual property, or maintaining a respectful user environment.
Role of Team Admins, Organizations, and Tournament Admins
Pickleballverse is not responsible for the actions or decisions of Tournament Admins, Team Admins, or Organizations using the Services. This includes, but is not limited to:
Use of the Services by an Organization or Admin does not imply our endorsement or approval of their actions, content, or policies. Any questions or concerns related to a Team Admin’s or Organization’s conduct, policies, or use of the Services should be addressed directly with them.
User Equipment and Connectivity
You are solely responsible for any costs associated with accessing and using the Services, including charges for internet access, data usage, mobile devices, or other hardware and services. Use of the Services may affect your data plan or result in additional carrier fees.
3.2. Registered Users
If you are a Registered User, you are responsible for all activity under your Account. You may not sell, transfer, assign, or share your Account or login credentials with others (unless authorized to act on behalf of an Organization). You may only create an Account for yourself, and all information you provide must be true, accurate, current, and complete. You agree to keep your Account information up to date.
You are also responsible for keeping your password secure and may not share it with any third-party services. We will treat anyone using your login credentials as you and grant access accordingly. You may not access or use another person’s Account without our express written permission.
3.3. Tournament Admin, Team Admins and Organizations
If you are a Team Admin or represent an Organization, you are responsible for all activities related to the Teams you manage, including handling Player Data and other User Content. You must address any valid complaints, legal claims, or privacy rights requests—whether received directly from Players, Users, or third parties, or forwarded by us—regarding the content you manage through the Services.
3.4. Activities Prohibited Under These Terms
You agree to use the Services only as permitted under the Terms and applicable laws. You may not:
Violations may result in suspension or termination of access, legal action, and/or referral to law enforcement.
4. Subscription and Payment Services
4.1. Fees, Taxes and Subscriptions
If you choose to access fee-based portions of the Services (“Paid Services”), you may be required to pay a fee (“Fee”) on a subscription basis (“Subscription”). Paid Services are generally made available starting from the date of purchase or upon successful processing of the Fee.
All Fees are listed in U.S. Dollars. You are responsible for managing your Subscription, including renewals and cancellations, through the platform used to sign up. Payment history is accessible via your Account, the payment platform, or by contacting us directly.
We reserve the right to modify Fees or introduce new charges at any time. Any changes will be communicated via the Services or email and will take effect at the start of your next billing cycle.
By enrolling in a Subscription or Paid Service, you:
Fees do not include applicable taxes, duties, or charges (collectively, “Taxes”), except for taxes on our income. You are responsible for all such Taxes.
Subscription Fees are automatically charged on a recurring basis (e.g., monthly or annually). Unless canceled in accordance with these Terms, Subscriptions will automatically renew for the same duration at the then-current Fee.
YOU AGREE THAT WE MAY CHARGE YOUR PAYMENT METHOD ON A RECURRING BASIS WITHOUT FURTHER NOTICE OR CONSENT UNTIL YOU CANCEL. To cancel or update your payment method, use the in-app settings or contact us. Canceling does not affect charges already processed or those we cannot reasonably prevent.
You must provide accurate and current billing information, including payment details and billing address, and promptly notify us of any changes or issues with your payment method (e.g., loss, theft, or security concerns).
4.2. Cancellations, Refunds and Returns
You may cancel a recurring Subscription at any time through the Services or by submitting a cancellation request via email.
All payments are non-refundable once initiated. We do not issue refunds for early cancellation, partial use, or any other reason, except where required by law. Where a refund is legally mandated, it will typically be issued as a service credit unless we are obligated—or choose at our sole discretion—to provide a monetary refund.
If you have concerns about charges to your Account, please contact us promptly. You agree to notify us of any fee-related dispute within thirty (30) days of the charge date and to work with us in good faith to resolve the issue. If a charge is determined to have been made in error, we will issue an appropriate credit to your Account or payment method.
You also agree to reimburse us for any reasonable costs incurred in collecting overdue payments.
5. Ownership, Rights And Obligations
5.1. Your License Grant to Pickleballverse
By submitting or posting any content through the Services, you grant Pickleballverse a non-exclusive, perpetual, irrevocable, worldwide, fully paid, royalty-free, transferable, and sub-licensable license (through one or more tiers) to use, reproduce, perform, display, distribute, create derivative works from, and disclose to third parties any of the following:
We may, at our sole discretion, reproduce, share, publish, or distribute such User Content, including Player Data. While the Services may provide certain Users and Team Admins with access controls for determining how User Content is shared, unless otherwise specified in our [Privacy Policy], all such content will be treated as non-confidential and non-proprietary.
This license includes the right to use User Content for lawful purposes such as marketing, advertising, promotion, research, analytics, benchmarking, publicity, and brand development. This may involve sharing content through any media or format, including but not limited to third-party websites, public forums, social media platforms, business partners, organizations, and sports-related entities. We may use such content without any further obligation or compensation to you or to any Player referenced in the content.
5.2. Pickleballverse License Grant to Users
Pickleballverse, retains all rights, title, and interest in and to the Services, the Materials, and all User Data. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for lawful purposes.
We reserve the right to deny or discontinue access to the Services to any individual, at any time and for any reason, at our sole discretion.
The Services include Materials owned or licensed by us, which may include names, logos, text, images, audiovisual content, icons, scripts, and other elements provided through the Services. Except as expressly permitted through features and functionality provided within the Services or as otherwise authorized in writing, you may not copy, distribute, display, download, transmit, or otherwise use any Materials in any form or by any means.
Unauthorized use of any Materials may violate copyright, trademark, privacy, publicity, or other applicable laws and regulations. Except as expressly stated in these Terms, all rights in the Services and Materials are reserved by us and our licensors. We reserve the right to pursue legal action or report violations to law enforcement and may suspend or terminate user accounts found to be in breach of these Terms.
We may also disable social media features and links provided through the Services at any time, without notice and at our sole discretion.
All trademarks and service marks appearing in the Services are the property of Pickleballverse or their respective owners. Nothing in the Services shall be construed as granting, whether by implication, estoppel, or otherwise, any license or right to use any trademark, logo, or proprietary content without prior written consent. Use of our company and brand names, including the name "Pickleballverse," is strictly prohibited without our express written permission, except where otherwise permitted by law.
5.3. Pickleballverse Services and Materials
We may update or modify the Services and Materials periodically; however, we do not guarantee that all content will be complete, current, or error-free. The Services may be supported in part by advertising and promotional content, which may appear within, alongside, or in connection with User Content. By using the Services, you agree that such advertising and promotions may be displayed and that the format, placement, and scope of these communications may change without prior notice.
You acknowledge that we may not always label sponsored content, commercial communications, or promoted services as advertisements.
While we aim to maintain consistent availability of the Services, there may be times when access is interrupted or unavailable—such as during maintenance, upgrades, unexpected outages, or equipment or telecommunications failures. We reserve the right to remove any content, data, or information from the Services at our discretion and without prior notice.
User Content or User Data removed from the Services may still be retained by us for legal compliance or other purposes but may not be retrievable without a valid court order or other lawful process.
5.4. Linking to the Services
You may link to our Services, provided that the link is created in a fair, legal, and non-misleading manner. Such linking must not harm our reputation or improperly suggest any association, approval, or endorsement by Pickleballverse without our express written consent. Any link that violates these Terms or applicable law is strictly prohibited.
The Services may include social sharing features that allow you to:
You may only use these features as they are made available by us and in accordance with their intended functionality. You must not:
We reserve the right to disable any links or social media features at any time, without notice and at our sole discretion.
6. Third Party Links and Tools in the Services
While we generally manage and control the Services, certain hyperlinks or tools provided within the Services may link to or integrate third-party websites, services, or features. These are offered solely for your convenience.
The inclusion of any third-party link or tool does not constitute an endorsement by Pickleballverse of the external site, service, operator, or its content, nor does it imply any affiliation. The Services do not incorporate or adopt by reference any materials from such third-party sources.
We reserve the right to remove or disable any third-party links or tools at any time, without notice. As these external sites and services are not under our control, we encourage you to review their respective terms of use and privacy policies before engaging with them.
7. Beta Testing
From time to time, we may offer certain Services or Materials to select Users for testing purposes ("Beta Features"). These Beta Features are not publicly available and are provided solely for evaluation and feedback.
By participating in any beta testing or accessing a Beta Feature, you agree that all information related to a Beta Feature—including its functionality, your usage, and any feedback you provide—is considered confidential and must not be disclosed to any third party.
If you become aware of any unauthorized use or disclosure of such confidential information, you must promptly notify us in writing and fully cooperate to prevent further unauthorized disclosure and to help us regain control of the information.
9. Services Controlled From United States
Our Services are operated and controlled from the United States. We make no representations that the content or materials available through the Services are appropriate or lawful for use in other jurisdictions. Accessing the Services from locations where such access is prohibited by law is strictly forbidden.
If you choose to access the Services from outside the United States, you do so at your own risk and are solely responsible for ensuring compliance with all applicable local laws and regulations.
10. Disclaimer Of Warranties; Limitation Of Liability
10.1. Disclaimer
Our Services are not intended to function as a data backup service, and we do not guarantee the preservation of any User Content or information. You agree not to rely on the Services as the sole repository for any content that is important to you. Unless otherwise stated in our [Privacy Policy], we are under no obligation to retain or provide copies of any User Content, and we are not responsible for any loss, alteration, suspension, or discontinuation of the Services or any associated content.
YOUR USE OF THE SERVICES, MATERIALS, AND USER CONTENT IS AT YOUR OWN RISK.
To the fullest extent permitted by applicable law, the Services—and all content, data, and materials made available through them—are provided “as is” and without warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
We shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Services.
Some jurisdictions may not allow the exclusion or limitation of certain types of damages; in such cases, our liability will be limited to the maximum extent permitted by law.
We do not endorse, approve, or verify any User Content posted through the Services. We are not responsible or liable for:
If you are a consumer, the terms herein are intended to be only as broad and inclusive as permitted by the laws of your state of residence. We reserve all rights, remedies, and limitations allowed under such laws.
10.2. Limitation of Liability
Pickleballverse is not responsible for any damages that may result from:
This applies even if we’ve been told that such issues might happen.
You use the Services at your own risk, and while we aim to provide a great experience, we can’t be held liable for problems that may arise.
10.3. Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless Pickleballverse and its affiliates—including their current and former directors, officers, employees, agents, partners, and related entities (collectively, the "Indemnitees")—from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees and legal costs) arising out of or related to:
This means you are responsible for any harm your actions may cause to us or others through your use of the Services, and you will cover the related costs if legal action is taken
11. Governing Law; Dispute Resolution; Arbitration And Class Action Waiver
11.1. Governing Law
These Terms and any dispute arising out of or related to the Services will be governed by the laws of the State of Georgia, without regard to its conflict of laws principles.
Except for disputes subject to arbitration as described below, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Marietta, Georgia, and waive any objection to venue, including claims of forum non conveniens or similar doctrines.
The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act (UCITA) do not apply to these Terms and are expressly excluded.
11.2. Dispute Resolution
If you have any legal concerns regarding these Terms or the Services, please contact us at <put email here>. We strive to resolve most concerns promptly and informally through good faith communication.
Before initiating any legal action or arbitration, both parties agree to make a sincere effort to resolve any dispute, claim, or disagreement through direct consultation and negotiation. This informal resolution process is a mandatory first step before proceeding to formal dispute resolution.
If a dispute cannot be resolved through these efforts, it must be submitted to binding, confidential arbitration as outlined in these Terms.
However, either party may still seek relief in a court of law:
Additionally, if you violate or threaten to violate our intellectual property or confidentiality rights, we reserve the right to seek injunctive or other equitable relief in court without first proceeding to arbitration.
Important: Any legal claim or cause of action arising from or related to these Terms or the Services must be filed within one (1) year from the date the claim arises. If not filed within that timeframe, the claim is permanently barred.
11.3. Arbitration
If a dispute between the parties is not resolved through the informal process described above, you and Pickleballverse agree to resolve any dispute, claim, or controversy related to these Terms or the Services—including their breach, enforcement, interpretation, or validity—through final and binding arbitration, conducted by a single arbitrator.
Arbitrator Selection
To satisfy the good faith requirement, each party must propose at least three qualified arbitrators.
Arbitration Proceedings
Special Provisions
Terms of Arbitration Agreement
Changes to Arbitration Terms
If these Terms are modified, any changes to the arbitration provisions will not apply to disputes that arose prior to the modification date. Additionally, such changes will not affect your prior election to opt out of arbitration, if applicable.
11.4. Arbitration Filing Fees
If you initiate arbitration, and the filing fee exceeds the lesser of $250 or the standard court filing fee, we will cover the difference. In addition, we will bear all other arbitration-related costs, except your own attorney’s fees and personal expenses—unless applicable law or the arbitration rules entitle you to recover them.
If you do not prevail in the arbitration, you will not be required to pay any of our fees or costs unless the arbitrator determines your claim was filed in bad faith. In such cases, the arbitrator may award us reimbursement for our attorneys’ fees, expert witness fees, and other arbitration-related costs.
If we initiate arbitration against you, we will cover all arbitration costs, excluding your attorneys’ fees and expenses—unless recovery is permitted under the arbitration rules or applicable law.
11.5. Waiver of Certain Rights from Court
The parties acknowledge that, without this mandatory arbitration provision, they would otherwise have the right to bring claims in court. Court proceedings typically offer broader discovery rights, the option of a judge or jury trial, and may allow for more extensive appellate review. The parties also understand that, in some cases, the costs of arbitration may exceed those of traditional litigation.
11.6. Class Action Waiver
To the fullest extent permitted by law, both you and Pickleballverse agree that any arbitration or permitted litigation will take place only on an individual basis. This means that:
By agreeing to these Terms, you acknowledge that you intend to be legally bound, and that your agreement to arbitrate disputes includes and incorporates this waiver as material consideration. The class action waiver is a fundamental part of the arbitration agreement and cannot be severed from it.
Unless both parties agree otherwise in writing, no arbitrator or judge may consolidate multiple individuals’ claims or preside over any form of class, collective, or representative proceeding.
11.7. Exception for Small Claims Court Claims
Notwithstanding the parties’ agreement to resolve disputes through arbitration, either party may bring an individual claim in small claims court, provided the claim falls within the court’s jurisdictional limits. Any appeal of a small claims court decision will be subject to the arbitration provisions set forth in these Terms.
11.8. 30-Day Right to Opt-Out
You have the right to opt out of the arbitration and class action waiver provisions contained in these Terms. To do so, you must send a written notice of your decision to opt out via certified mail to the following address:
Pickleballverse
3376 Shallowford Green Drive
Attn: Legal Department – Pickleballverse
Your opt-out notice must be postmarked within thirty (30) days of any material change to the arbitration provisions in these Terms. If your notice is not received within that timeframe, you will be deemed to have accepted and be bound by the arbitration and class action waiver terms.
If you choose to opt out, we will also not be bound by these arbitration provisions for disputes with you.
12. General Provisions
12.1. No Waiver
If we choose not to enforce part of these Terms at any time, that doesn’t mean we’re giving up our right to do so later. Any waiver we make must be in writing to be valid.
Also, you can’t sell, transfer, or give your rights to use the Services to someone else without our written permission.
12.4. Entire Agreement; Conflicts; Severability; No Other Relationship
By using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, which include this Terms of Use, our Privacy Policy, and any other terms, policies, rules, or guidelines we publish in connection with the Services. Together, these documents represent the entire and exclusive agreement between you and Pickleballverse, and they supersede any prior agreements or communications, whether oral or written, related to the same subject matter.
In the event of any conflict among the Terms of Use, the Privacy Policy, or other applicable terms:
If any part of the Terms is found to be unenforceable, that will not affect the validity or enforceability of the remaining provisions. The invalid term will be replaced with a valid provision that most closely reflects the original intent, and the rest of the Terms will remain in full effect.
These Terms do not create a partnership, joint venture, employment, or agency relationship between you and Pickleballverse.
13. Contacting Us
If you have any questions, concerns or comments about our Terms or the Services, please email us at pbvsupport@gmail.com or contact our support team at 404-227-3227. These Terms were last updated July 17, 2025.